Shipping policy

At Casa Aroma Co., we are dedicated to ensuring that your orders are delivered promptly and reliably. Please review our shipping policy below:

Shipping Rates & Delivery Estimates:

We offer free shipping on all orders.

Delivery times may vary based on your location and the shipping method selected at checkout.

Processing Time:

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Order Confirmation & Tracking:

Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the status of your delivery.

Shipping Restrictions:

We currently ship to addresses within Canada.

We do not ship to P.O. boxes or APO/FPO addresses.

Delays:

While we strive to ensure timely delivery, please note that delays may occasionally occur due to unforeseen circumstances such as weather conditions or carrier delays.

Customer Support:

If you have any questions or concerns about your order, please contact us via email. We are here to assist you and ensure a smooth delivery experience.

Thank you for choosing Casa Aroma Co.. We appreciate your business and look forward to serving you!